Frequently Asked Questions
Send through your DAFF direction to [email protected]. Our Team will confirm inspection date and advice once you cargo is clear.
In order to enter our facility your are required to complete our online inductions at …….. and ensure you arrive with the correct PPE Attire.
If you need assistance we recommend you email us at [email protected] and we will organise for you.
Your will need to know the container number that your cargo has been unpacked from (eg ACDE1245876). Please click on this link to find out the availability.
Cargo needs to be collected within 3 days of being available for collection
We will need a copy of the Delivery order from your forwarder/customs broker. You will also need to ensure the cargo is clear of Customs and free from DAFF impediments.